Privacy Policy
Privacy Policy
Who we are
The Digital Phone Switchover website is hosted by the Digital Connectivity Forum (DCF) – the government advisory body on telecommunications. It has been developed with the support of industry stakeholders including BT, Openreach, Virgin Media O2, TalkTalk, Vodafone, Sky, the Department for Science, Innovation & Technology (DSIT), and Ofcom.
This privacy notice explains how the DCF handles personal data when you use this website.
What personal data we collect
We do not collect any personal data unless you have given your consent.
If you accept cookies, we use Google Analytics to collect standard internet log information and details of visitor behaviour patterns (e.g. which pages are visited and how long users stay). This data is collected in a way that does not directly identify anyone.
We do not allow Google to use or share your data for any purpose beyond providing us with anonymised analytics. Your IP address is anonymised before being processed by Google Analytics.
No other personal data (e.g. names, email addresses) is collected through this website.
Cookies
Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information. We only use non-essential cookies (e.g. those used for Google Analytics) with your consent.
You can manage or withdraw your cookie consent at any time by adjusting your browser settings or using the cookie banner provided on our site.
How we use your data
We use data collected through Google Analytics solely for the following purposes:
- To monitor the performance, audience reach, and usage patterns of the website
- To inform improvements to website content and user experience
The lawful basis for processing this data is your consent, in accordance with Article 6(1)(a) of the UK GDPR.
How we store and protect your data
- Any data collected is stored securely and is accessible only to authorised team members involved in website management.
- We do not share, sell, or disclose any information to third parties unless required to do so by law.
- All data is stored within the United Kingdom and is not transferred outside the UK.
- We take appropriate technical and organisational measures to protect personal data and ensure it is handled fairly and lawfully in line with data protection legislation.
How long we keep your data
Data collected via Google Analytics is retained for 14 months, after which it is automatically deleted.
We do not collect or retain any other personal data through this website.
Your rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to the personal data we may hold about you (subject access request)
- Request correction of any inaccurate data
- Request deletion of your data
- Withdraw your consent at any time, where applicable
To exercise any of these rights, please contact us at: privacy@connectivityuk.org
Changes to this privacy notice
This privacy notice is kept under regular review and may be updated from time to time. Any significant changes will be highlighted on this website.
Last updated: 13/06/2025
Contact us
If you have any questions or complaints about how your personal data is processed by the Digital Connectivity Forum (DCF), or if you wish to exercise your data protection rights, please contact:
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has not been handled in accordance with the law: www.ico.org.uk
